Business Development Specialist
Anywhere in the world, Pacific TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2–4 years
Requirements
- 2–4 years of experience in sales operations, pipeline management, SDR/BDR or sales support roles, or CRM administration
- Experience in SaaS or B2B sales environments
- Hands-on experience with Pipedrive (or similar CRM systems)
- Familiarity with outbound tools such as Instantly or similar platforms
- Strong communication skills for reporting issues and coordinating with teams
- Self-motivated, goal-oriented, and able to work independently in a fast-paced environment
- Strong attention to detail and ability to spot inconsistencies quickly
- Ability to work both independently and collaboratively
- Must be Tech-savvy and administratively strong
- Fluent in English (spoken and written)
- Excellent organisational and analytical skills
- Ability to manage multiple workflows and prioritize tasks effectively
Responsibilities
- Monitor outbound and inbound conversations in Instantly to ensure all positive replies are responded to promptly
- Identify and report unanswered, delayed, or mishandled responses to the SDR Manager
- Ensure all leads are properly followed up on and moved through the pipeline efficiently
- Audit Pipedrive deals to confirm accurate updates, notes, and activity tracking
- Ensure all Pipedrive activities are logged, updated, and accurate (No Yellow and Red tags)
- Verify that all deals are in the correct pipeline stages at all times
- Maintain CRM hygiene by ensuring complete and accurate documentation
- Flag bottlenecks, missed opportunities, and process gaps within the pipeline
- Work closely with SDRs, closers, and marketing to improve lead handling and conversion
- Create and share regular reports on pipeline performance and response times
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