Workplace Operations Manager, Data & Contracts
Any location in the U.S.Full-TimeManager
Salary67566 - 84458 USD per year
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Job Details
- Languages
- English, Spanish (preferred but not required)
- Experience
- 1 year of experience in facilities data governance (with graduate degree), or minimum of 3 years of experience in facilities data governance (with bachelor's degree)
- Required Skills
- Microsoft Power BISharePointTableauMicrosoft ExcelMicrosoft Office SuiteGoogle Workspace
Requirements
- Graduate degree preferred with 1 year of experience in facilities data governance
- Bachelor’s degree with a minimum of 3 years of experience in facilities data governance
- Experience with data governance, records management, and document lifecycle control
- Proven experience with advanced spreadsheet analysis and structured data management
- Experience using document management platforms such as SharePoint, ShareFile or Google Workspace
- Experience with dashboard creation and operational reporting using data visualization tools
- Experience with workflow automation tools, such as Power Automator or similar platforms
- Demonstrated experience with process documentation and SOP development
- Must be fluent in English
- Experience coordinating across departments in a matrixed or multi-site environment
- Excellent organization and time management skills
- Astute attention to detail while prioritizing org wide projects
- Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.)
- Ability to work collaboratively and multi-task in our KIND environment
- Ability to prioritize tasks and delegate as appropriate
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
- Committed to practicing and supporting wellbeing and a work-home life balance
Responsibilities
- Owns and maintains centralized repositories for workplace operations records, equipment leases, contracts, vendor agreements, and compliance documentation
- Maintains systems of record supporting workplace operations across 10+ offices nationally
- Creates dashboard visualizations using tools like Power BI, Tableau, or other systems to visualize operational data
- Establishes and enforces data standards for naming, storage, version control, and access across all workplace operations systems
- Ensures all executed agreements and related documents are accurately stored and easily retrievable
- Tracks expiration dates, notice periods, renewal timelines and issue alerts to leadership and responsible parties
- Manages certifications of insurance (COIs) and other compliance documents for workplace vendors and landlords
- Conducts periodic audits to confirm documentation completeness and accuracy
- Creates SOPs and training materials to support consistent data entry and record management across the team
- Partners with Workplace Operations managers to ensure operational processes align with documentation and reporting
- Supports leadership in identifying opportunities for automation and system improvements related to document management and reporting
- Evaluates and support the adoption of tools to streamline data collection, document storage, and reporting workflows
- Assists leadership in exploring automation and AI-enabled solutions to improve accuracy and efficiency
- Provides data insights to support strategic initiatives, organizational planning, and other duties as assigned
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