Remote RPM Coordinator (CMA/RMA or LPN)
C
ClassetHealthcare
United StatesFull-TimeMiddle
Salary19 - 24 USD per hour
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Job Details
- Experience
- Recent experience
- Required Skills
- Google WorkspaceEHR
Requirements
- Active, unencumbered CMA/RMA certification OR compact LPN/RN license
- Current BLS certification
- Strong knowledge of CCM/RPM protocols and billing requirements
- Proficiency in EHR systems and Google Suite
- Recent experience in a clinical, chronic care, or CCM setting
- Ability to work independently in a HIPAA-compliant home office
- Strong communication, documentation, and problem-solving skills
- Ability to meet call volume and productivity expectations
Responsibilities
- Conduct onboarding and device education calls for new RPM patients
- Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily
- Identify abnormal readings and escalate findings according to established protocols
- Perform monthly engagement calls to assess patient condition and address concerns
- Troubleshoot device connectivity and usage issues
- Communicate effectively with patients and caregivers regarding care goals and progress
- Promote adherence to individualized care plans and encourage self-management
- Accurately document patient interactions in EHR and RPM platforms
- Ensure compliance with CMS RPM billing and documentation guidelines
- Maintain productivity standards for monitoring and outreach
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