Remote Enrollment Specialist (Certified Medical Assistant)

MedsienHealthcare SaaS

Within US onlyContractMiddle

Salary not disclosed

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Job Details

Requirements

National Certification in Medical Assisting (AAMA, NHA, NCCT, NAHP or similar)
Residence in the US
Strong communication skills, both written and verbal
Empathy and the ability to connect with patients and their families
Basic knowledge of chronic health conditions and their management
Comfortable using technology for documentation and communication
Attention to detail and strong organizational skills
Ability to work independently and as part of a team
Sales or customer service experience (plus)

Responsibilities

Educate and enroll eligible patients from established clinic partnerships
Connect with eligible patients through outbound calls to achieve weekly enrollment goals
Help patients navigate and enroll in Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
Initiate contact with potential CCM and RPM patients
Conduct initial assessments to determine eligibility for CCM/RPM services
Clearly and compassionately explain the benefits of enrolling in CCM/RPM programs
Provide detailed information about program services, including remote monitoring and care coordination
Assist eligible patients with the enrollment process, ensuring accurate completion of forms and documentation
Maintain meticulous records of patient interactions, enrollment status, and program details
Stay up-to-date with regulations and compliance standards for CCM/RPM services
Ensure all patient enrollments adhere to legal and ethical standards
Monitor and track enrollment performance to meet or exceed goals

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