Remote Certified Medical Assistant - Bilingual Haitian/Creole
M
MedsienHealthcare
Remote in the U.S.ContractMiddle
Salary not disclosed
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Job Details
- Languages
- Haitian/Creole, English
Requirements
- Possess an active certification as a Medical Assistant from a nationally accredited institution (NHA, AAMA, NCCT, NAHP, etc).
- Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
- Excellent verbal and written communication skills, with the ability to explain complex information.
- Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
- Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
- Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
- Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
- Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
- Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.
- Must speak and write Haitian/Creole and English fluently.
Responsibilities
- Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
- Evaluate patient eligibility for specific healthcare programs based on criteria provided.
- Conduct comprehensive consultations with patients to gather necessary information and explain program benefits and requirements.
- Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR).
- Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders.
- Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
- Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
- Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
- Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.
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