Senior Experience Strategy & UX Designer
US or Canada basedFull-TimeSenior
Salary120000 - 140000 USD per year
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Job Details
- Experience
- At least 4 years
- Required Skills
- Figma
Requirements
- At least 4 years of experience as a UX designer or professional at an agency
- Complete familiarity and expertise in UX design, research, and testing deliverables and activities
- Figma experience is required
- Strong communication and collaboration skills
- Ability to produce high-quality, key deliverables (such as wireframes, prototypes, and journey maps), incorporating feedback and guidance from project leads
- Ability to manage multiple tasks or project workstreams while maintaining organization and meeting deadlines
- Experience with Adobe Experience Manager or similar content management systems (a plus)
- Experience with healthcare organizations, hospitality, and B2B (a plus)
- Experience with Service Design (a plus)
Responsibilities
- Maintain the consumer’s best interests in mind at all times, while balancing user needs with client business objectives to create valuable, usable experiences
- Help define and support research efforts needed to gain insights and drive the project strategy
- Help create and facilitate workshops with client teams to achieve consensus, promote understanding, and gain buy-in
- Help define user personas, journey maps, and experience flows based on research findings
- Translate user insights / the experience strategy into design concepts, sketches, wireframes, and high-fidelity prototypes accompanied by annotations
- Work within a design system; contributes to improvements by identifying functionality gaps and creating new UI/components to support
- Contribute to defining or refining information architecture, navigation models, and to-be sitemaps
- Work with our data team to inform a measurement plan that proves the value of the experience pre and post launch
- Participate in usability and experience testing activities, helping synthesize findings and contribute to actionable recommendations
- Give visual design feedback and critique to push and pressure-test the work
- Keep tabs on trends, best practices, and emerging standards in the digital landscape
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