Senior Billing and Accounts Receivable Specialist, Enterprise Accounts
S
SamsaraConnected Operations Cloud
US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, Washington, D.C.Full-TimeSenior
Salary74375 - 96250 CAD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft ExcelNetSuite
Requirements
- Bachelor’s degree, preferably in accounting
- Minimum of 5 years of progressive experience in accounting
- At least 2 years in a dedicated Order to Cash (OTC) accounts receivable, or accounts management role
- Proven ability to manage complex, manual financial processes
- Experience with supporting Enterprise Customers and providing a white glove service
- Demonstrated experience in cross-functional collaboration and problem-solving
- Exceptional analytical skills
- Executive presence and polished communication skills
- Proficiency in Microsoft Excel
- Proficiency in other accounting software
- CPA (ideal candidate)
- Experience prioritizing and managing time, working under strict deadlines, and ensuring compliance with company policies (ideal candidate)
- Experience in tech (ideal candidate)
- Experience with NetSuite and other Enterprise Resource Planning (ERP) systems (ideal candidate)
- Critical thinker, able to implement scalable processes (ideal candidate)
- Excellent written and verbal communication skills (ideal candidate)
- Strong organization skills with exceptional attention to detail and follow-through (ideal candidate)
Responsibilities
- Serve as a dedicated partner for top enterprise customers, providing a personalized and proactive billing experience.
- Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness.
- Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments.
- Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries.
- Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions.
- Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations.
- Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time.
- Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections.
- Analyze and prepare accounts receivable reports, and assist in month-end close activities.
- Uphold Samsara’s cultural principles as we continue to grow and scale globally.
- Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices
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