Newtork Patching Specialist
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Cisco
Requirements
- 3+ years’ experience as a Network Engineer
- Understanding of firmware updates and patching procedures for networking equipment
- Proven experience with network capacity planning, network security principles, and general maintenance best practices
- Working technical knowledge of current network hardware, protocols, and internet standards, including routers, switches (layer 2/3), firewalls, remote access, MFA, DNS, BGP, OSPF, EIGRP, VLAN, and QoS
- Strong background with Cisco (ASA and Meraki), Fortinet, and Sonic Wall
- Excellent hardware troubleshooting experience
- Fundamental knowledge of Network relationships to cyber security principles and practices
- Hands-on experience with enterprise patch management solutions
- Familiarity with cybersecurity best practices and vulnerability management
- Outstanding capabilities to troubleshoot and correct network issues
- Strong broad-based knowledge of Network hardware, Operating systems (client and server), networking products, connectivity, and cabling
- Ability to communicate effectively and professionally with all customer contacts
- Ability to provide clear written communication for ticket/project updates
- Excellent verbal skills for customer interaction
- Excellent documentation skills
- Proficiency in all aspects of the core technical requirements
Responsibilities
- Deploy firmware updates and security patches to routers, switches, firewalls, and access points.
- Ensure all networking devices remain up to date with vendor-recommended patches.
- Monitor patching schedules and document successful and failed updates.
- Troubleshoot patch deployment issues and escalate unresolved problems.
- Work with vendors to address patch-related bugs, vulnerabilities, and performance issues.
- Ensure that patched networking devices comply with security best practices.
- Document security patching procedures and maintain compliance records.
- Monitor system health dashboards to proactively address potential issues.
- Document maintenance schedules, patch deployments, and resolutions in the ITSM system.
- Respond to IT service requests and incidents related to patching and maintenance.
- Troubleshoot performance, compatibility, and security issues arising from patch deployments.
- Ensure proper rollback procedures are in place for failed updates.
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