3+ years of experience administering end-to-end employee leave programs Strong organizational skills with exceptional attention to detail Ability to manage multiple priorities and follow through Demonstrated commitment to handling sensitive employee and health information confidentially Ability to work independently and apply sound judgment Strong written and verbal communication skills Experience collaborating cross-functionally with diverse, remote stakeholders Experience working in remote and/or international environments Customer-focused mindset Adaptable and resilient Process-oriented, with experience documenting, maintaining, and improving workflows