Customer Intake Specialist

Posted 1 day agoViewed
40000 - 50000 USD per year
United StatesFull-TimeInsurance
Company:Harper
Location:United States
Languages:English
Seniority level:Entry
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingAdaptabilityEmpathyActive listeningData entry
Requirements:
Experience in high-volume customer work (call center, sales floor, customer service). Ability to type fast while talking and capture information in real-time. Ability to stay organized under pressure with strict protocols and multiple systems. Genuine enjoyment of talking to people and curiosity about businesses. Stamina for demanding work and continuous engagement.
Responsibilities:
Talk to business owners to understand their operations and gather information for coverage. Capture information with precision while engaging in conversations. Act as the professional face of the company to customers. Document interactions to provide training data for AI system improvement.
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