(Fluent English) Customer Success Specialist (Brazil)
Company:SupportYourApp
Location:Brazil, GMT-5
Languages:English
Seniority level:Junior, 1-2+ years
Experience:1-2+ years
Skills:
Microsoft DynamicsSAPAccount ManagementCustomer Success
Requirements:
1-2+ years of experience in Customer Success, Implementation, or Account Management Proven experience setting up complex B2B products with functional logic (e.g., Odoo, SAP, Microsoft Dynamics) Customer-oriented and responsible attitude Fluent English (written and spoken) Excellent presentation and account management skills
Responsibilities:
Set up and configure complex B2B products with functional logic Conduct demo calls to understand client needs and showcase product value Develop and conduct client trainings for user adoption Proactively manage client journey, build relationships, and ensure satisfaction Manage accounts, focus on retention, and identify upgrade opportunities
