Work From Home | Customer Service | Vacation Coordinator
45000 - 65000 USD per year
Company:
Location:United States
Languages:English
Seniority level:Entry
Skills:
Microsoft OfficeDocumentationMicrosoft Office SuiteCommunication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComputer skillsVerbal communicationActive listeningRelationship management
Requirements:
Strong customer service skills and a professional, friendly demeanor Excellent written and verbal communication abilities Ability to multitask and manage time effectively in a remote setting Basic computer skills and reliable internet connection Previous customer service or travel industry experience is a plus but not required
Responsibilities:
Provide exceptional customer service to clients via phone, email, and online communication Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation Prepare and present travel quotes and options based on client preferences Handle booking arrangements and ensure accurate documentation Maintain ongoing communication with clients before, during, and after their trips Collaborate with travel partners and suppliers to secure the best options for clients
