Fraud & Identity Specialist (Contract)
23 USD per hour
Location:United States
Languages:English
Seniority level:Entry, 1-2+ years
Experience:1-2+ years
Skills:
Data AnalysisExcel VBAJiraMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationComplianceData entry
Requirements:
1-2+ years of professional experience in Fraud, Data Processing, or Support OR strong academic record Strong verbal and written communication skills Ability to make critical and sensitive issues quickly Operate within a high degree of confidentiality Weekends or holiday availability Familiarity with ZenDesk or similar (preferred) Proficient in Excel/Google Sheets (preferred) Understanding of the gig economy (preferred)
Responsibilities:
Identify fraud patterns and conduct investigations Maintain a queue of inbound customer appeals Recognize and present opportunities to improve tasks Complete live/historical data reviews Execute repetitive operational tasks
