Head of AI & Automations (Amazon Agency)

Strong experience building AI-driven workflows and automation systems Understanding of operations and processes Hands-on experience with AI agents, LLMs, and workflow automation Comfortable working with data, validation logic, and QA systems Experience integrating multiple tools and software platforms Clear communicator who can work across teams Builder mindset with a focus on real impact and scalability Familiarity with basic coding concepts Hands-on experience with Make.com or similar automation platforms Experience with Looker Studio or BI tools (Nice to Have) Background in analytics, operations, or performance marketing (Nice to Have) Experience working with internal knowledge bases or Slack data (Nice to Have) Familiarity with accounting or finance workflows (Nice to Have) Experience in fast-growing or remote-first companies (Nice to Have)

Review and map existing workflows for data processing Identify and reduce manual work and errors through automation and AI Design QA layers to improve data accuracy Introduce AI agents for repetitive checks Improve internal communication and handoffs Build dashboards and visualizations Build AI agents trained on internal guides and data Create internal tools to help consultants answer client questions Identify and automate repetitive steps in product and PPC workflows Implement AI-driven logic for efficiency Streamline accounting processes using automation Add AI-driven QA checks to finance operations Build and own a company-wide AI-powered wiki Design the structure of the company wiki Clean, organize, and maintain internal knowledge Build AI-powered interfaces for natural language questions Ensure wiki answers are reliable and up-to-date Take full ownership of existing automations (Make.com, CRM, Slack workflows) Document and improve existing automations Monitor, fix, and troubleshoot automation issues Improve automation reliability and simplify logic Act as the main point of contact for automations