Business Analyst - REMOTE (anywhere in the US)

Strong analytical mindset Proficiency in Excel or Google Sheets Working knowledge of SQL Familiarity with Python, JSON structures, and delimited text formats is a plus Experience with data visualization tools (nice to have: Tableau, Power BI, or Looker) Experience developing, maintaining, and validating data for reporting and decision-making Experience cleaning, organizing, and maintaining data from CRMs or spreadsheets Experience collaborating with marketing, sales, or operations teams Strong attention to detail Clear and effective communicator Ability to work independently Agility in adapting to changing processes Resourcefulness, decisiveness and accountability Demonstrated ability to perform under pressure Outstanding work ethic Passion for Knock’s POPSICLE values Bachelor’s degree Minimum of 1 year in an analytical, reporting, or technical support role

Design, build, and maintain dashboards Establish standardized reporting processes Own data quality standards Normalize, clean, and structure data tables Define, document, and enforce data definitions Design and document processes for data workflows Make changes to business-critical processes Maintain and optimize data pipelines Identify gaps, risks, and inefficiencies in systems Evaluate and improve existing automations Partner with cross-functional stakeholders Take ownership of automation logic maintenance