CX Project Manager - Part Time

4–8+ years of experience in project or delivery management Experience in SaaS, Professional services, or Consulting Experience managing long-running, multi-phase engagements Comfortable working part-time across multiple concurrent projects Strong written and verbal communication—clear, concise, and structured Pragmatic, calm, and proactive under ambiguity Experience with tools like Asana, Jira, Notion, Linear, Smartsheet, or similar

Own project plans, timelines, and delivery milestones for active services engagements Facilitate project kickoffs, recurring status check-ins, and milestone reviews Track scope, dependencies, risks, and delivery health across engagements Maintain clear documentation (project plans, RAID logs, action items, timelines) Coordinate across internal teams (e.g., Solutions, CX, Product, Engineering as needed) Ensure client expectations remain aligned with delivery reality Flag risks early and drive mitigation plans Support delivery leaders with capacity awareness and sequencing Produce concise status updates for internal and client stakeholders