Junior Network Operations Engineer

Experience with network operations troubleshooting, planning and deployment. 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures. Understanding of technologies and protocols such as VxLAN, EVPN. Basic Linux administration experience (Debian preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred). Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec. Skilled with documenting the troubleshooting processes for repetitive tasks. Proactive approach to detecting network issues. Knowledge of building scripts/tools to automate repeatable network changes and gather network health data is preferred. Experience opening and following up tickets with vendors and transit providers. Scripting in Python and knowledge of Ansible playbooks is a plus. Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC. Certifications such as CCNA, JNCIA are highly preferred. Flexible schedule for maintenance, including weekends and holidays.

Onboard BYO-BGP customers and troubleshoot performance issues via tickets. Research network events to identify and resolve technical debt, architecture, or process problems. Compose, review, and test procedure documentation for scheduled maintenance. Work with internal teams to resolve network issues and automation. Troubleshoot issues at any layer of the OSI Model.