Part-Time/Freelance User Experience Analyst

Trained in Customer Experience fundamentals 2 years of experience with O365 fundamentals including SPO, Power Apps and Flow A portfolio demonstrating your ability to research and design is required Experience and examples of authored knowledge base articles Experience and examples of customer journey maps Experience and examples of conducting usability tests, card sorts, field studies, survey analysis, and journey map analysis Experience and examples of ability to create wireframes Experience with user interface design patterns and best practice Strong conceptualization ability Strong visual communication ability Drawing skills required Creating executive level briefings and project milestone briefings Ability to listen to customers and understand/gather requirements Strong written and verbal communication skills Understanding of common software project management, technology products and stacks, as well as development practices A thorough understanding of contemporary user-centered design methodologies is critically important

Develop custom solutions using the WordPress framework Oversee and execute the implementation of new feature requests Advise on and support WordPress best practices Work with project managers to help understand the technical aspects of the work and to help estimate effort Review code and pull requests from other developers Set up code repositories and remote development installations Continuous integration and automated deployment pipelines Coordinate releases with partner IT groups Help other developers and asking for help from other developers Collaborating on user experience planning Consulting with clients and a range of team members Leading meetings with clients to understand requirements Identifying capabilities/services for end users Researching and identifying existing content and missing content to support the system development Creating/designing wireframes, process flows, user personas, and journey maps Use storyboarding, task analysis, and user research tasks to capture and develop user requirements Conducting user research activities such as usability testing and surveys Follow up on any submissions from user research activities Assist with IT capabilities and support for meetings Providing overview presentations and Q&A talks for various client teams