Agentic Implementation Consultant

Bachelor’s degree or equivalent experience. 4–6 years of experience in a customer-facing implementation, consulting, operations, or project-driven role. Proven track record of leading projects from discovery through rollout with measurable business impact. Strong project and change management skills. Domain exposure to homecare/home health operations or adjacent healthcare delivery workflows. Analytical and data-driven mindset with experience in defining success metrics and building ROI models. Executive presence and communication skills. Customer-focused judgment with an understanding of operational scalability. Entrepreneurial, builder mindset with a bias for action. High comfort with modern SaaS tools, configuration, and basic JSON structures. Experience implementing AI, automation, or workflow engines in operational environments. Bilingual in French and English is an asset. Exposure to formal change or project management frameworks is an asset.

Lead end-to-end implementations of AlayaFlow Agentic AI. Run structured discovery to understand customer workflows and pain points. Define clear, measurable outcomes and baseline metrics. Configure and test AI agents through pilot deployments. Drive stakeholder alignment and manage change adoption. Act as a trusted advisor, framing options and recommendations. Measure and communicate value with data and ROI models. Build internal scale and feedback loops by capturing learnings. Partner with Product, Professional Services, and Support.