System Engineer (NOC Team)
Company:Atlas Technica
Location:Philippines, EST
Languages:English
Seniority level:Junior, 3+ years general IT, 1+ years NOC
Experience:3+ years general IT, 1+ years NOC
Skills:
Cloud ComputingMicrosoft Active DirectoryMicrosoft ExchangeJiraJQLAzureLinuxNetworking
Requirements:
Microsoft Windows Desktop & Server OS knowledge Familiarity with Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS Experience with Azure AD, Okta Experience with InTune, AirWatch Knowledge of backups and disaster recovery Experience with Proofpoint, Mimecast, Global Relay Comprehension of TCP/IP, VPN, DNS, DHCP Understanding of Layer 1-3 network functionality Experience resolving SIEM/SOC and Anti-Virus alerts 3+ years of general IT experience (server, infrastructure, networking) 1+ years of NOC experience with ITIL knowledge
Responsibilities:
Resolve alerts for user devices, circuits, cloud, and SOC. Resolve requests for after-hours maintenance and onboarding. Communicate with vendors and customers. Coordinate maintenance and repairs. Work on assigned projects. Maintain documentation and knowledge base. Recommend and improve processes.
