Senior Manager, Analytics & Insights

5+ years of social media analytics, data analysis, and social listening experience at an agency Strong familiarity with measuring success and social listening Ability to dissect data clearly and concisely Deep understanding of social media platforms and industry trends Proficient in reporting tools (Sprinklr, SproutSocial) and social listening tools (Brandwatch) Exceptional verbal and written communication Ability to receive and provide feedback constructively Previous experience managing employees Knowledge of, passion for, and experience actively listening to target communities Strong computer skills and hands-on understanding of G Suite and project management tools (Monday.com)

Gathering and analyzing data to develop thoughtful metrics reports Leading the process of reporting across multiple clients Identifying and translating data to help teams inform strategy Using social listening skills to develop thoughtful analyses Functioning in a client-facing role leading clients through reports, findings and recommendations Providing counsel on analytics and research tools Partnering with internal leadership to build the vision and strategy of the Analytics & Insights division Participating in the new business process