Dutch Customer Success Specialist -Remote in Greece

Fluency in Dutch and English, both written and verbal Experience in customer service or customer success roles is preferred Excellent communication skills with a focus on customer satisfaction Strong problem-solving abilities with a proactive approach to customer issues Highly organized with meticulous attention to detail Experience with CRM software and common office applications A positive attitude and a dedication to ensuring customer success

Serve as the primary contact for Dutch-speaking customers Ensure exceptional support via phone, email, and chat Respond quickly to customer inquiries with accurate information and solutions Build strong client relationships to understand needs and achieve desired outcomes Effectively resolve customer complaints and issues Document customer interactions and feedback in the CRM system Collaborate with internal teams to identify upselling opportunities Keep updated on product enhancements and industry trends