Schedules medical appointments through coordination of patients, providers, locations, payers, etc. Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols. Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software. Promptly answers incoming calls in a professional manner and scheduling of patient appointments. Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient. Manages electronic requests through drop box and patient portals to schedule appointments. Distributes faxes helps manage needed requests.