Bachelor’s Degree or equivalent work experience 2+ years benefits administration plan configuration experience Strong SQL, MS Access and strong Excel skills preferred Strong analytical ability Excellent communication skills, both written and verbal Ability to manage projects and multiple priorities Keen attention to detail Creative thinker Ability to compare large data sets, organize data and summarize findings Working knowledge of business processes, system development and process improvements Proficient in gathering business requirements, process flows and use cases Experience with and strong understanding of various technologies and platforms