Happiness Engineer (Communications & Content Specialist) (Remote)
Company:Flocknote
Location:United States
Languages:English
Skills:
Content creationContent managementSEOCommunication SkillsCollaborationCustomer serviceWritten communicationMarketingEditingAdaptabilityRelationship buildingTroubleshootingWriting
Requirements:
Exceptional writing and editing skills Experience in marketing, copywriting, creative writing, advertising, or communications Tech-savvy, adaptable, and eager to learn Proactive self-starter Excellent collaboration, communication, and feedback skills Genuine love of people and desire to help them succeed Strong customer service and communication skills (verbal and written) Familiar with modern communication tools and trends Highly organized, detail-oriented, and adaptable Bonus: experience in leadership, webinars, sales, ministry, design, Mailchimp, Canva
Responsibilities:
Write engaging, story-driven content across various mediums Collaborate with the Marketing Team on messaging strategies and campaigns Conduct product demos and provide how-to assistance Provide excellent customer support via email and phone Build relationships with potential users Communicate customer insights to improve tools and services Troubleshoot, problem-solve, and assist in testing new features
