Happiness Engineer (Communications & Content Specialist) (Remote)

Exceptional writing and editing skills Experience in marketing, copywriting, creative writing, advertising, or communications Tech-savvy, adaptable, and eager to learn Proactive self-starter who takes initiative and follows through Excellent collaboration, communication, and feedback skills Strong customer service and communication skills, both verbal and written Familiar with modern communication tools and trends Highly organized, detail-oriented, and adaptable

Write engaging, story-driven content across a variety of mediums Collaborate with the Marketing Team to develop messaging strategies Provide excellent customer support via email and phone Communicate insights from customers to improve tools and services Conduct product demos and showcase how Flocknote can best serve organizations Troubleshoot, problem-solve, and assist in testing new features