Community Manager
Company:Digital
Location:Brazil, Chile, Peru, Ecuador, Colombia, Argentina, PST
Languages:English
Seniority level:Middle, 2-3+ years
Experience:2-3+ years
Skills:
Google AnalyticsJiraContent creationContent managementCommunication SkillsWritten communicationRelationship buildingVerbal communicationCross-functional collaborationMarketingDigital Marketing
Requirements:
2-3+ years managing social media channels for brands, agencies, or public personalities. Experience in community management, content scheduling, and analytics. Strong written and verbal communication skills in English. Demonstrated ability to maintain a consistent, personable brand voice. Ability and willingness to work Pacific Standard Time (PST). Strong organizational skills to manage multiple channels, requests, and deadlines. Experience collaborating with global teams or working for US/European clients (preferred). Proactive problem-solver with strong attention to detail. Ability to work independently while staying connected to a distributed team. High cultural awareness and adaptability to communicate with diverse audiences. Familiarity with social media analytics and publishing tools.
Responsibilities:
Respond to comments, inquiries, and messages across social platforms. Foster positive relationships with the global audience. Monitor brand conversations and identify trends. Plan, organize, and schedule content across social media channels. Support content creation and ensure brand alignment. Track performance metrics and prepare reports. Collaborate with regional marketing teams. Stay updated on social media trends and best practices. Identify and nurture relationships with influencers and brand advocates. Support the global Employee Advocacy program.
