Kundenservice Mitarbeiter Telekom Sales (Homeoffice Europa)
Company:Globl.Contact GmbH
Location:Europe
Languages:German
Seniority level:Middle, Previous experience as a customer advisor or in customer service, and demonstrable sales experience
Experience:Previous experience as a customer advisor or in customer service, and demonstrable sales experience
Skills:
Communication SkillsCustomer serviceWritten communicationVerbal communicationData entrySales experienceCRM
Requirements:
Previous customer advisor or customer service experience Demonstrable sales experience Willingness to work late shifts or weekend shifts Strong, ideally native-level German language skills (written and spoken) Quick comprehension and preference for independent work Proficient PC skills and reliability in data management Enjoy communication, customer interaction, and working in a 100% remote environment Stable internet connection and a quiet home office environment
Responsibilities:
Consult on Telekom TKS services like device protection, insurance, mobility, and travel services Professionally handle service cases, claims, or contract questions Actively identify needs during conversations and target relevant options Assume clear sales responsibility in inbound environment: product consultation, objection handling, and closing Achieve and exceed sales KPIs Carefully document and process in systems
