Junior Site Reliability Engineer

BS or above in related Information Technology field or equivalent combination of education and experience 2+ years experience in 24x7x365 production operations Fundamental understanding of networking and networking troubleshooting. 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment. 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications) 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible Experience with IaaS platform capabilities and services (cloud certifications expected) Experience within ticketing tool solutions such as Jira and ServiceNow Experience using environmental analytics tools such as Splunk and Elastic Stack Experience in at least one primary scripting language (Bash, Python, PowerShell) Excellent communication, organizational, and problem-solving skills Effective documentation skills

Monitor and maintain secure and resilient cloud-hosted infrastructure. Innovate and implement using automated orchestration and configuration management. Create, maintain, and peer review automated orchestration and Infrastructure-as-Code codebases. Implement and upgrade client environments with CI/CD infrastructure code. Work across AWS, Azure, and GCP, utilizing their native services. Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance. Monitor and resolve site stability and performance issues. Provide 24x7x365 support to environments. Support incident response and disaster recovery documentation and exercises. Participate in on-call rotations. Support testing and data reviews for security and operational measures. Maintain detailed diagrams of client cloud architecture. Maintain, optimize, and peer review standard operating procedures and technical documents.