5+ years of experience in enterprise management of MacOS and Windows platforms Demonstrated expertise in designing new processes and implementing automation for MacOS endpoints Extensive hands-on experience managing and deploying MDM solutions: Windows Intune (Microsoft Endpoint Manager), VMWare MDM, and MDM Autopilot Strong scripting skills in bash, shell, and PowerShell Deep familiarity with enterprise identity and collaboration tools: Active Directory and Microsoft Office 365 Proven ability to diagnose and resolve advanced technical issues in large-scale MacOS and Windows environments Bachelor’s degree in Computer Science, Information Technology, or a related field Experience in Agile methodologies Experience working effectively within a remote team environment Fluent English for daily communication (written and verbal)