Remote Care Coordinator - LPN

Active, unencumbered LPN/LVN license BLS certification High proficiency in EHR systems Experience in a clinical or CCM setting Strong communication, problem-solving, and clinical reasoning skills Proficiency in Google Suite Ability to work independently in a HIPAA-compliant home office (locked door, two monitors, high-speed internet) Excellent verbal and written communication abilities Prior experience in care coordination, chronic care management, or remote patient monitoring (Nice to Have) Familiarity with community resource navigation (Nice to Have) Experience in patient/family education on chronic conditions (Nice to Have) Knowledge of quality measures, CMS compliance, or reporting (Nice to Have) Strong team-player mindset in a remote work environment (Nice to Have)

Conduct monthly Chronic Care Management (CCM) calls and verbal enrollments. Perform Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring services. Educate patients and families on chronic conditions, medications, and treatment goals. Collaborate with healthcare providers and staff for effective communication and care coordination. Encourage adherence to care plans and support patient self-management. Document all communications and interventions accurately in EHR systems. Comply with HIPAA, CMS, and company quality standards. Maintain productivity and call volume expectations with empathy and professionalism.