Manage internal team workflows, performance, and prioritization Build and maintain Asana project plans, workflows, and task assignments Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews Lead weekly internal and client-facing leadership syncs Provide weekly summaries, status updates, and ongoing communication Own key client relationships as the primary or secondary point of contact Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure Translate technical insights into actionable, business-focused recommendations Collaborate closely with Account Strategists/Directors to surface expansion opportunities Mentor emerging team members