Finnish Customer Support Specialist - Work Remote In Greece - Incl. Relocation

Fluency in Finnish (oral and written) is essential. Knowledge of English is an advantage. Previous experience in customer support or service roles is preferred. Strong communication and interpersonal skills to relate effectively with customers. Excellent problem-solving abilities and a customer-centric mindset. Familiarity with CRM systems and proficiency in using computer applications. Ability to work independently in a remote setting while remaining organized and proactive. Willingness to relocate to Greece with relocation support provided.

Deliver outstanding customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat. Manage customer inquiries and provide timely resolutions to ensure a positive experience. Document customer interactions accurately for tracking and follow-up purposes. Collaborate with internal teams to handle complex inquiries and escalate issues as needed. Stay updated on product knowledge and company policies to provide accurate information. Participate in training and development programs to enhance skills and service quality.