Manage and maintain IBM AIX/Unix and VMWare systems. Develop standard operating procedures (SOPs) for system administration and enhance existing documentation. Provide support for global operations, including server allocations, removals, modifications, and troubleshooting across various platforms. Monitor system resource utilization and performance. Make recommendations for improvements/enhancements to increase efficiency. Fulfillment of requests for system resources (virtual machines, storage allocations, etc.). Perform system upgrades or patches as directed. Manage virtualization activities using VMWare tools. Remediate system issues in accordance with our policies and procedures.