Marketing Operations Production Specialist

3+ years of experience working with Marketo. 3+ years of hands-on experience with marketing technology tools such as Salesforce, Adobe, and event management platforms (preferred). Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace. Experience collaborating with cross-functional teams. Strong customer-service mindset with a client-centric approach. Ability to work independently and collaboratively. Strong communication skills. Comfortable working in a fast-paced, dynamic environment.

Receive and execute requests from operational teams. Build, QA, test, launch, and troubleshoot marketing campaigns using Marketo. Serve as a subject matter expert for Marketo operational campaigns. Provide advanced Marketo troubleshooting support. Design, maintain, and improve campaign execution processes. Participate in cross-functional projects for lead/contact quality management. Create and update process documentation. Stay informed of Marketing Operations best practices.