Key Account Director
C
CaresyntaxHealthtech, MedTech, Life Sciences
United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- Project ManagementBusiness DevelopmentBusiness OperationsData scienceStrategic ManagementNegotiationStakeholder managementRelationship buildingAccount Management
Requirements
- Demonstrated success in strategic account management and executive relationship building
- Deep understanding of clinical evidence pathways, including IDE, 510(k), PMA, and post-market surveillance
- Proven ability to navigate large MedTech or pharmaceutical organizations and influence senior stakeholders
- Ability to operate in a high-growth, startup environment with a high velocity of change and adaptation
- Excellent communication, strategic thinking, and stakeholder management skills
- Experience leveraging real-world data (RWD) to support regulatory or commercial strategies
- Strength in identifying process and operational gaps with an eye toward improving the customer experience
- 8+ years in account management, strategic partnerships, or client success within healthtech, MedTech, or life sciences
- Bachelor’s degree required; advanced degree preferred
Responsibilities
- Build and manage long-term relationships with key MedTech, Pharma, and RWE partners
- Identify growth opportunities, upsell pathways, and cross-functional value creation
- Collaborate with Clinical Operations, Data Science, Statistics, and Regulatory teams to ensure client success
- Serve as the client’s advocate internally — influencing product direction, service delivery, and data operations
- Negotiate renewals, expansions, and strategic initiatives that drive both revenue and partnership depth
- Develop and execute account plans with measurable milestones and ROI metrics
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