Medical Virtual Assistant (with Simple Practice EMR experience)
Q
QuickTeamHealthcare Administration
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Previous experience as a Medical Virtual Assistant or in a similar role is preferred.
- Required Skills
- Microsoft ExcelDocumentationCustomer serviceData entry
Requirements
- Previous experience as a Medical Virtual Assistant or in a similar role is preferred.
- Proficient in using Simple Practice EMR
- Strong understanding of medical terminology and documentation.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment.
- Proven track record of providing exceptional customer service and maintaining professional relationships with patients and healthcare professionals.
- Ability to work independently and collaboratively as part of a remote team.
- Familiarity with medical billing and coding processes is a plus.
Responsibilities
- Utilize Simple Practice EMR system to manage patient records efficiently and accurately.
- Update and maintain new patient information, medical history, and treatment plans.
- Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
- Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect.
- Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care.
- Collaborate with medical billing teams to ensure accurate coding and billing information.
- Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information.
- Work closely with the team to ensure seamless coordination and communication.
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