Senior Systems Engineer, IT

5-7+ years in IT Systems Engineering with experience across IAM, SaaS, collaboration, and AIOps. Deep, hands-on expertise with Okta (Universal Directory, SSO, SCIM, Workflows). Conceptual and practical understanding of Zero Trust, Least Privilege, and JIT provisioning methodologies. Demonstrable experience with SaaS Management platforms (e.g., Trelica, BetterCloud, Torii) and license optimization strategies. Ability to design and implement automated employee lifecycle (JML) workflows. Practical experience implementing modern AIOps solutions. Experience managing collaboration and SaaS tools like Atlassian, Linear, Google Workspace, Slack, etc. Strong project leadership: runbooks, testing/rollback plans, stakeholder comms, phased rollouts. Security-first mindset. Excellent documentation and cross-functional collaboration skills.

Lead migration from JumpCloud to Okta. Own and manage Okta as the central Identity Provider. Design and implement modern identity principles (Zero Trust, Least Privilege). Establish SaaS management practices for application discovery, access governance, and license optimization. Develop and automate end-to-end employee lifecycle (JML) processes. Design, integrate, and optimize workflows using AIOps tools. Drive automation and process improvements for IT operations. SME for core collaboration tools (Atlassian, Linear, Slack, Google Workspace). Serve as a senior escalation point for complex IT issues. Build scalable systems architecture. Document standards, architectures, runbooks, and processes. Mentor junior team members.