Deal Desk Analyst
Company:Twilio
Location:Canada
Languages:English
Seniority level:Middle, 2+ years
Experience:2+ years
Skills:
Data AnalysisSalesforceJiraBusiness OperationsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsComplianceCross-functional collaborationSales experienceFinancial analysisAnalytical thinking
Requirements:
Bachelor's or Associate's Degree plus minimum 2 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations, OR minimum 4 years relevant experience without a degree. Diligent, detail-oriented skill set, able to work in a fast-paced environment and juggle multiple responsibilities. Self-starter with a “can do” attitude. Advanced Excel skills. High integrity character. Knowledge/experience with Salesforce, Tableau, CLM, and JIRA is desired.
Responsibilities:
Establish working relationships with Deal Desk, Legal, Billing, Finance, and Sales. Ensure deal momentum and provide customer service to Sales partners. Utilize spreadsheets for deal structuring and pricing analysis. Educate Sales and GTM Operations on contracting policies. Provide end-to-end quote to signature support. Collaborate with sales on non-standard language requests for contracting.
