Undertake test preparation for projects, including resource estimations, planning, scoping, and identifying data/environmental requirements. Execute testing tasks for various projects, track issues, and escalate when necessary. Coordinate with other QA engineers and automation teams to ensure comprehensive test coverage. Validate and smoke test production releases. Identify urgent product issues and work with developers to resolve them. Provide high efficiency work on daily escalation support issues. Work with both onshore and offshore teams, such as Product, Account Managers, DevOps, Infrastructure, databases, and App Support teams. Daily communication with local stakeholders to pass accurate information through meetings, emails, SMS etc.