Digital Operations and Technology Lead (E-Commerce & CRM)

Bachelor’s/Master’s in Computer Science, Engineering, or similar 4–6+ years in IT, engineering, DevOps, or technical leadership Strong hands-on Shopify skills (themes, apps, APIs, multi-store) Advanced HubSpot experience (automation, data structure, workflows) Solid expertise with API integrations, cloud systems, DNS, and databases Proven experience leading technical projects and managing developers Familiarity with ERP/WMS (LeanWorks, Interport) and analytics tools (GA4, GTM) Experience with logistics integrations (DHL, UPS, FedEx) Practical experience with Make.com, Zapier, or similar automation tools Excellent English communication skills Ability to work effectively in the CET time zone Strong ownership mindset, adaptability, and drive

Manage all Shopify stores (multi-region, multi-currency) Handle theme updates, apps, checkout flow, and store performance Maintain integrations with CRM, ERP, payments, and logistics Coordinate developers for custom features and new store builds Full ownership of HubSpot setup (pipelines, workflows, automations) Build HubSpot dashboards, segmentation, and reporting Ensure stable sync between HubSpot and Shopify, ERP/WMS, and shipping tools Manage all API integrations (REST, JSON, Webhooks) Build automations via Make, Zapier, or scripts Fix sync issues and keep processes documented Manage domains, DNS, hosting, email systems, certificates, and backups Oversee access control, system uptime, cybersecurity, and GDPR compliance Handle onboarding/offboarding across technical tools Lead technical projects end-to-end Write clear requirements Coordinate external developers and oversee delivery Advise leadership on architecture, scalability, and digital improvements Continuously optimize systems, automations, and integrations