Remote Implementation Specialist - Plastics/Derm (Remote-United States)

Posted about 1 month agoViewed
United StatesFull-TimeHealthcare IT
Company:
Location:United States
Languages:English
Seniority level:Middle, 3 years
Experience:3 years
Skills:
Project ManagementAgileBusiness AnalysisData AnalysisSCRUMMicrosoft ExcelDocumentationComplianceCustomer SuccessTrainingTroubleshootingClient relationship managementRelationship managementCustomer support
Requirements:
3 years of experience in Healthcare IT software implementation. Ability to cultivate strong relationships & influence behavior. Excellent verbal and written communication skills. Excellent time management and organization skills. Proven ability to solve problems creatively. Knowledge of or applicable experience in one of Nextech’s main medical specialties (preferred). Knowledge of workflow of a Medical Clinic (preferred). Understanding of HIPAA and PHI (preferred). Background in insurance billing (preferred). Bachelor’s degree in related field (preferred).
Responsibilities:
Conduct client training in preparation for Go-Live events. Instruct clinical and non-clinical staff on software application use. Investigate and resolve client issues during implementation and go-live. Identify opportunities for workflow improvement and optimization post-go-live. Partner with internal teams for successful implementation. Communicate effectively with clients and team members.
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