Qualify and nurture inbound leads generated through marketing campaigns, converting them into sales-ready opportunities for the sales team. Provide feedback to the Marketing team on lead quality, campaign performance, and messaging effectiveness. Respond promptly to inbound inquiries via phone, chat, email, and web forms, ensuring a positive first impression of PerfectServe. Conduct discovery conversations to understand prospect needs, patient flow issues, provider frustrations, and overall objectives. Educate prospects on PerfectServe solutions and match their needs to appropriate products and services. Schedule qualified meetings between prospects and sales representatives based on established criteria. Maintain accurate and up-to-date records of all prospect interactions and lead status in Salesforce CRM. Collaborate with Marketing to support campaign launches and provide insights for content development. Maintain a strong knowledge of all PerfectServe products, services, and value propositions. Meet and exceed monthly targets for lead qualification, conversion rates, and meeting bookings.