Principal Risk Operations Analyst

P
PaddleSaaS Payments
UKFull-TimePrincipal
Salary not disclosed
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Job Details

Languages
English
Experience
5+ years
Required Skills
LeadershipProject ManagementPythonSQLData AnalysisMentoringCross-functional collaborationRisk ManagementProcess improvementData modelingScripting

Requirements

  • 5+ years in Operations with experience in a risk or fraud function as a senior individual contributor or subject-matter expert.
  • Experience acting as a senior analytical voice providing technical leadership and mentoring.
  • Highly analytical, data-driven decision-making.
  • Expert in SQL (MySQL or similar).
  • Comfortable with at least one scripting language (Python or JS) or workflow tools (n8n, Retool).
  • Understanding of Risk within a SaaS/payments company.
  • Proactive approach to problem identification and resolution.
  • Excellent communicator, able to translate complex data into business decisions.
  • Competent project lead.

Responsibilities

  • Collaborate with Risk, Compliance, and Legal teams to optimize processes and enhance the risk tech stack.
  • Act as a player-coach, guiding analysts and setting priorities.
  • Design and implement tools for fraud detection, policy enforcement, and chargeback reduction.
  • Identify and address operational inefficiencies.
  • Drive evaluation, selection, and rollout of new risk/fraud technologies.
  • Analyze transactional/behavioral data to extract patterns and build dashboards.
  • Facilitate continuous improvement and experimentation within Risk Ops.
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