Program Manager, Maryland Chapter

2–4 years in program, event, or community management Independent self-starter with excellent interpersonal and communication skills Knowledge of military family life and sensitivity to their needs Proven experience in volunteer recruitment, management, and stewardship Comfortable with public speaking, media interactions, and community outreach Highly detail-oriented, organized, and able to manage multiple priorities Ability to frequently lift and carry supplies and equipment up to 50 lbs Ability to travel locally and transport equipment and supplies for Chapter events and functions up to 60% of the time May be required to work nights, weekends, and holidays as necessary Limited out-of-town/overnight travel may be required

Lead and manage multiple programs and events for the chapter, from planning through execution Host and/or attend events, transporting, lifting, and setting up equipment and materials (up to 50 lbs) Apply project management expertise to all Blue Star Families’ local chapter operations Develop and maintain schedules, budgets, resource plans, and project timelines Set and monitor deadlines, ensure completion of deliverables, and alert the team of pending due dates and delinquencies Utilize and manage project management technologies and tools Foster strong, lasting relationships with community partners and local organizations Recruit, onboard, and manage volunteers, including recognition and retention strategies Oversee chapter communications, including social media, marketing, and outreach Collaborate with the Senior Director, Chapter Relations, to drive national initiatives and ensure alignment across chapters Continuously improve programs and processes to deliver an exceptional membership experience Participate in national meetings, trainings, and events Perform various administrative activities, including scheduling and meeting planning, document creation, communications, travel arrangements, minutes, presentations, and other logistical functions