Serve as the lead expert on Salesforce accounts, data fields, reports, and dashboards.
Manage the organization's prospect research function using iWave.
Develop and maintain standardized fundraising reports and dashboards as a single source of truth.
Ensure data integrity through ongoing hygiene protocols and auditing of revenue data.
Liaise between Development and Tech teams to manage CRM priorities and troubleshoot issues.
Provide training and support to team members regarding fundraising data and Salesforce usage.
Collaborate on the development of agentic solutions to enhance user experience within Salesforce Agentforce.
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About Blue Star Families
Blue Star Families strengthens military families and our nation by connecting communities and fostering leadership. Each year, we support over 1.5 million military- and veteran-connected family members, making military life awesome for families through evidence-based, data-driven solutions.
How We Work
We operate as a fully remote organization with team members working globally. We believe in serving with urgency but building trust over time. Change happens at the speed of trust. Our approach is collaborative, human-centered, and designed with the whole family in mind. While remote, we prioritize in-person gatherings several times a year for staff offsites, planning sessions, and company-wide events. These events are essential for deep collaboration, team alignment, creative problem-solving, and a shared sense of purpose.
Why Join Us
Drive measurable change by solving complex challenges with data and humility.
Build cross-sector partnerships that get things done for military families.
Contribute to a mission-driven environment making a tangible impact on military life.
Benefit from flexible work options and Permanent Change of Station (PCS) Leave for Active Duty military spouses.
Benefits & Perks
Competitive salary
Comprehensive health, dental, and vision insurance
403(b) retirement plan with employer match
Flexible Spending Accounts
Life and disability insurance
Communications allowance
Professional development and career growth opportunities