Title Operations Consultant

7+ years of experience in Title and Escrow operations 5+ years of experience launching and overseeing Title and Escrow operations in multiple states or geographic regions within the United States Extensive knowledge of title and escrow in multiple states Experience in customizing, executing, and monitoring effective new process workflow rollouts Extensive experience in planning and overseeing the implementation of closing workflows and software implementations Attention to detail with an unwavering high standard for quality Excellent verbal and written communication skills Ability to work on multiple projects simultaneously Comfort with and ability to thrive in a fast-paced, rapidly changing environment Strong and structured communication style, both verbal and written Bachelor's degree Demonstrated interest in or experience with AI, automation, and emerging technologies in title operations Experience evaluating and implementing technology solutions Ability to articulate the value proposition of AI tools to stakeholders Comfortable learning new AI-powered tools

Conducting operational audits of lenders, brokerages, and other real estate companies Establish a repeatable framework for clients to launch new title and escrow businesses on Qualia Deliver best-in-class consulting service Monitor customers' internal processes and procedures Leverage playbooks, scripts, coaching, and performance management Assess client readiness for AI adoption and identify high-impact use cases Guide clients in implementing AI-powered solutions Develop change management strategies for AI tool adoption Stay current on emerging AI technologies in real estate and title operations