Legal Virtual Assistant

Minimum 2 years as a Paralegal, Legal Assistant, or Executive Assistant (law firm experience preferred). Skilled in intake calls, lead qualification, and follow-up communication. Excellent multitasking, scheduling, and documentation skills. Strong English proficiency with a polished, professional phone presence. Experience using CRMs (Lawmatics, PracticePanther), Google Workspace, and VoIP tools. High discretion when handling confidential or sensitive legal information.

Manage and organize the Managing Partner’s inbox and handle inbound calls. Schedule meetings, consultations, and appointments. Prepare agendas, gather case documents, and track follow-up actions. Answer inbound calls and messages from potential clients. Qualify leads through structured scripts and guided questions. Collect and organize intake documents. Follow up with leads and re-engage warm leads. Create and refine client intake scripts. Track and report key metrics. Collaborate to streamline the intake process. Support testing of AI answering or automation tools.