Sales Engineer

4+ years relevant work experience with formal education and/or comparable work experience in computer science or networking Experience in technical support with a network equipment provider or other networking industry vendor is highly desirable Hands-on experience with at least one element of network design, network management/administration, or network deployment Excellent communication and presentation skills Proven ability to build and maintain relationships with customers and internal stakeholders Problem-solving skills and ability to think creatively Experience with SaaS solutions and cloud technologies is a plus

Dive into prospect business challenges and discover solutions using Auvik's products Support Account Executives with solution deployments and escalated technical support Apply software and networking knowledge to integrate Auvik into customer environments Convey the value of Auvik by helping prospects improve business processes and identify network issues Act as an internal liaison between sales, customer success, customer support, and product management teams Document unexpected behavior in Auvik Communicate field experience to product and development teams Support the development of technical collateral Develop and maintain strong relationships with customers Assist in the preparation of proposals and presentations Stay updated on industry trends and product developments