Sr. Solutions Architect

5-7+ years experience in understanding client business requirements, solution design, sales support, CX/UX, delivery within a technology environment. 3-5+ years of one or more of the following: Software Implementation Support, Technical Project Direction, Pre-sales Engineering. Significant cross-functional client delivery capabilities. Working understanding of multiple delivery methodologies (Agile/scrum, waterfall, iterative). Experience in loyalty marketing sector (preferred). Significant experience in retail, financial services, or T&H sector(s) (preferred). MarTech Experience (preferred). CX/UX Background (preferred).

Partner with clients to define solutions and scope. Champion scope to internal teams. Support solution questions from team members. Gather core requirements for new business. Provide RFP support. Lead product demonstrations. Create technical solutions and document integration points. Negotiate business requirements with clients. Communicate business requirements to functional groups. Propose and lead innovative approaches, methods, or technologies. Serve as an SME/Mentor for teammates. Translate client and product requirements into solution designs. Represent the voice of the business and product vision. Assist in release planning. Work with QA to create and execute test plans.