Principal Atlassian Consultant

7+ years of consulting or enterprise Atlassian administration experience. Extensive hands-on experience configuring and administering Jira, Confluence, and JSM. Proven success in leading migrations, process transformations, or enterprise implementations. Strong organizational skills and ability to manage multiple parallel engagements. Exceptional written, verbal, and virtual facilitation skills. Atlassian Certifications (ACP-120, ACP-620, ACP-420, etc.) strongly preferred. Bonus: experience with scripting (Groovy, Python, REST APIs) and third-party integrations. Experience implementing Enterprise Service Management (ESM) use cases. Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities. Proven experience leading Atlassian Data Center → Cloud migrations. Understanding of Cloud architecture, data residency, and governance best practices. Working knowledge of SSO/SAML, identity management, and IdPs such as Okta, Azure AD, and Atlassian Guard. Deep understanding of Agile frameworks, DevOps, and project management practices. Expertise in configuring Jira for Scaled Agile (SAFe, LeSS, Scrum@Scale), Portfolio Management, and Value Stream Management initiatives. Strong understanding of CI/CD pipelines and developer ecosystem integrations (e.g., GitHub, GitLab, Bitbucket, Jenkins, CircleCI, SonarQube). Familiarity with Atlassian Intelligence, Rovo agents, and generative AI tools.

Own end-to-end delivery for Atlassian consulting projects. Facilitate customer discovery workshops to define business outcomes, tool architecture, and process alignment. Oversee multiple concurrent work streams and delegate effectively. Create client enablement materials for adoption. Deep, hands-on expertise with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps. Implement Enterprise Service Management (ESM) use cases. Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities. Advise clients on tool rationalization and modernization. Lead Atlassian Data Center → Cloud migrations. Understand Cloud architecture, data residency, and governance. Working knowledge of SSO/SAML, identity management, and IdPs. Deep understanding of Agile frameworks, DevOps, and project management. Expertise in configuring Jira for Scaled Agile and Portfolio Management. Translate complex client processes into Jira/Confluence configurations. Strong understanding of CI/CD pipelines and developer ecosystem integrations. Design traceable workflows from code commit through release. Familiarity with developer experience metrics and productivity automation. Familiarity with Atlassian Intelligence and generative AI tools. Design and advise on AI-augmented consulting practices. Serve as the primary client contact, managing expectations and outcomes. Support presales and proposal development. Coach and mentor less senior consultants. Represent Modus Create as a thought leader.